What We Offer
Practical digital services designed specifically for craft and artisan businesses — wherever you are on your journey.
AI Automation
Stop spending hours on tasks that a smart system can handle. We set up AI-powered workflows for enquiry handling, social scheduling, email responses, and content generation — tailored to your craft business.
Digital Storytelling
Your story is your most powerful marketing asset. We help you articulate your craft journey, values, and expertise across your website, social channels, and email — in a voice that feels genuinely yours.
Content Systems
Consistent content without the overwhelm. We build you a structured, sustainable content system — content calendars, templates, repurposing workflows — so you never stare at a blank page again.
HCM Academy
Practical, accessible training for craft business owners ready to grow their digital presence. Short guides, walkthroughs, and masterclasses — built around the way makers actually work.
Client Portal
Every Heritage Craft Media client gets access to a private portal to track their project, access shared files, and see updates from the team — all in one place.
Strategy & Consulting
Not sure where to start? A one-to-one strategy session gives you a clear picture of where your business is now, where it could be, and the steps to get there.
Not sure which service is right for you?
Send us a message and tell us about your business. We'll suggest the best starting point.
Get in Touch